The national radiotherapy patient experience survey took place between 4th-29th September 2023. Nationally, there were 2,506 responses; in the West Midlands we had 214 responses (circa 23% of people who completed their radiotherapy treatment in that time).
Overall, we had excellent results in the West Midlands, often better than the national average.
Our strengths included:
- The consent process including the chance to discuss questions
- Information given in person by the radiotherapy staff at different stages of the patient’s journey
- Facilities within the radiotherapy department
- Maintaining dignity
Areas for strengthening further included:
- Information on side effects and late effects of radiotherapy
- Information on hospital websites
As a result of these survey findings, we secured some funding in late 2023-24 for a project aimed at improving digital information for breast radiotherapy patients. This project is due to complete in Autumn 2024.
